🔁 Refund & Cancellation Policy
At Dudhsagar Waterfall Goa, we strive to provide exceptional service and unforgettable experiences. However, we understand that plans can change. Please review our refund and cancellation terms below:
❌ Cancellation Terms
Same-Day Cancellations: Not permitted under any circumstances.
One Day Before Tour: Cancellations made one day prior to the scheduled tour are not eligible for a refund.
Advance Notice: To qualify for a refund, cancellation requests must be submitted at least ten days before the scheduled tour date.
💳 Refund Process
Once we receive your cancellation request, we will initiate the refund process within 7 business days.
Refunds will be issued to the original payment method, unless you request an alternative.
If your refund is approved, the amount will be credited to your account within 10 business days.
Please note: Any bank fees or payment gateway charges incurred during the transaction are non-refundable and not our responsibility.
📩 How to Cancel
To cancel your booking, please contact our support team via email or phone with your booking details. Timely communication ensures smoother processing.
