🔁 Refund & Cancellation Policy
At Dudhsagar Waterfall Goa, we strive to provide exceptional service and unforgettable experiences. However, we understand that plans can change. Please review our refund and cancellation terms below:
❌ Cancellation Terms
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Same-Day Cancellations: Not permitted under any circumstances.
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One Day Before Tour: Cancellations made one day prior to the scheduled tour are not eligible for a refund.
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Advance Notice: To qualify for a refund, cancellation requests must be submitted at least two days before the scheduled tour date.
💳 Refund Process
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Once we receive your cancellation request, we will initiate the refund process within 7 business days.
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Refunds will be issued to the original payment method, unless you request an alternative.
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If your refund is approved, the amount will be credited to your account within 10 business days.
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Please note: Any bank fees or payment gateway charges incurred during the transaction are non-refundable and not our responsibility.
📩 How to Cancel
To cancel your booking, please contact our support team via email or phone with your booking details. Timely communication ensures smoother processing.